Medical Records

Patient Online Access Form

This is exclusively for patients and legal guardians with legal paperwork requesting a
copy of their medical records

Requester Submission Portal

This option is for healthcare providers, attorneys or if you are requesting the medical
records of someone other than yourself and are not the legal guardian.

FAQ's

When will my online medical record request be ready?

Your records will be ready in 3-5 business days from the receipt of your electronic request.

How do I check the status of my request?

Go to https://recordstatus.sharecare.com

How do I pay for my records and/or radiology images?

Go to: https://payonline.hds.sharecare.com/

How do I contact Customer Service?

You may call: 858-244-1811
Or
Contact Support for live chat: https://hds.sharecare.com/contact-us/